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Issues with product replacements

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Total Posts: 45

Joined 2024-08-29

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Has anyone dealt with warranty claims or replacement parts for Silhouette America products? What was the experience like with customer support?      
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Total Posts: 35

Joined 2024-11-29

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Crafting at home has been a lifesaver for me, but when my cutting machine stopped mid-project, I was at a loss. Turning to https://silhouette-america.pissedconsumer.com/customer-service.html I fou,nd advice on common errors and how to reset the machine. Following those tips, I got it running again. While it worked out, it’d be nice if they included these troubleshooting steps in the manual so you’re not hunting online for help.      
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Total Posts: 9

Joined 2025-01-24

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Truly thankful for the clarification and approachability in communication, it's very appreciated.